Luxury Sales Executive – VIP Clientele & Heritage Luggage

Luxury Sales Executive – VIP Clientele & Heritage Luggage

Location: Tsim Sha Tsui, Hong Kong
Brand: Globe-Trotter – Est. 1897, England

About the Role
Join Globe-Trotter, a British luxury heritage house celebrated for crafting artisanal luggage for royalty, world leaders, and discerning globetrotters for over a century. We are seeking a Full-Time Sales Executive who embodies refined service, exceptional storytelling ability, and the confidence to engage VIP clients in an intimate luxury retail environment.

Key Responsibilities

• Deliver personalised luxury experiences — Engage clients with authentic and captivating storytelling of Globe-Trotter’s heritage, craftsmanship, and bespoke services.

• Cultivate VIP relationships — Proactively build and maintain a loyal client portfolio, ensuring remarkable service before, during, and after each purchase.

• Drive boutique performance — Achieve and exceed sales targets while safeguarding the brand’s image and values.

• Uphold boutique excellence — Oversee daily store operations, maintain impeccable store presentation, and ensure smooth stock and inventory processes.

• Support brand events — Assist in exclusive client appointments, private previews, and luxury event activations.

Qualifications & Requirements

• Minimum 3 years’ experience in luxury retail (fashion, jewellery, timepieces, leather goods or travel goods preferred).

• Proven skills in VIP clienteling and the ability to engage with international high-net-worth individuals.

• Bilingual fluency in English and Mandarin (Cantonese a plus).

• Strong sense of style, cultural awareness, and familiarity with the expectations of luxury clientele.
• Self-motivated, mature, and an enthusiastic team player with polished communication skills.

Why Join Globe-Trotter?

• Be part of a prestigious heritage brand with a global presence.

• Join an intimate, highly curated retail environment where quality outweighs quantity.

• Engage with exclusive international clients in a refined and elegant setting.

• Competitive remuneration package with sales incentives, product training, and career growth opportunities within the luxury sector.