Liaison Officer

Main Purpose of role:

The Liaison Officer is responsible for liaising with the client to consolidate the needs and request by the client.  To ensure all guards perform duties that a high level of service is provided.

Core Key Responsibilities / Accountabilities:

• Day-to-day administration to ensure the qualified guards deployed to the Company's designated locations, as well as the removal of security guards consequent to termination and/or closure/discontinuation of a post, service requirement or duty.
• Compile and submit detailed reports of any incidents to the Company’s Security Management, at the designated schedule.
• Be able to communicate and liaise with people at all levels, and work under pressure.
• Closely monitor the performance of security guards and prepare the job instruction for security guards compliance.
• Ensure security guards are familiar with their responsibilities, roles and duties.
• Handle complaints timely.
• Visit each post at least two times a week or at a designated schedule.
• Provide the security assistance and support in person for special events.
• Attend the required safety meetings, training courses, workshops, safety forums and other events.

Requirements :

• A valid Security Personnel Permit issued by the Hong Kong Police Force pursuant to Part III Section 14 of the Security and Guarding Services Ordinance (Cap. 460).
• A valid driving licence for Classes 1 & 2 for at least 12 months.
• Be proficient in both spoken and written English and Cantonese - a minimum of Form 5 standard or equivalent.
• Have a minimum of 3 years supervisory experience in the security industry/Disciplinary Forces.
• A valid and recognized Construction Industry Safety Training Certificate (green card).