IT Officer

About Us

Founded by educators, entrepreneurs, and engineers, Bloom KKCA Academy provides an innovative G1-6 bilingual, project-based education. From a NASA engineer to a certified forest school educator, our teachers are what make Bloom special. Our approach to education is to look past conventional expectations to attend to the child in front of us, the whole child, full of unique potential. Our bilingual curriculum (Mandarin and English) combines a project-based approach with research-based, academically rigorous programs. Our founding team shares an intense passion for changing the way education prepares students for the future. We have led academic programs at top local and international schools on five continents, and we are excited to bring those diverse perspectives to building Bloom KKCA Academy. Learn more at www.bloom.edu.hk. 

Reports To

• Founder and Head of School 
• Director of Finance and Operations 
• IT Manager

Position Overview

We are seeking an experienced IT Officer to join our IT Team. As an IT Officer, you will be responsible for administering the school network, IT systems and AV systems, system maintenance and providing technical support to teachers and staff.

Key Responsibilities:

Day-to-day running of the school network, IT systems, and AV systems including-

• Set up school IT system (School Intranet)
• Set up Learning Management System
• Provide technical support and conduct troubleshooting for hardware and software
• Support teachers technically to prepare teaching material
• Support research projects and collaboration with, but not limited to, HKU, Amazon, CoCoon and Weixin partnerships
• Support technical support for e-booking, e-attendance, e-Payment

Administer the school network, IT systems and AV systems

• Keep inventory, install and configure school IT and AV facilities
• Monitor overall operations of the school network, IT systems and AV systems
• Coordinate IT and AV service providers with the School
• Manage network accounts, assign disk and print quota, and define necessary system policies and user profiles of teachers and students

Perform system analysis and configuration, maintenance and preventive investigations

• Perform routine checking and install necessary software patches for school IT and AV facilities
• Arrange for repair and maintenance of school IT and AV facilities
• Conduct regular data backup and recovery if necessary
• Perform security checks and updates for both hardware and software systems, research and plan future solutions

Help teachers and staff solve technical problems and prepare for teaching and administrative materials

• Support teachers technically to prepare for teaching and administrative materials
• Support staff technically to maintain school systems
• Provide technical support and conduct video shooting, broadcasting and production for school events
• Support students and parents to solve technical problems associated with the learning system

Requirements:

• Minimum three (3) years of related experience
• Diploma/Degree in IT / Computer Science or related discipline
• Sound technical knowledge about IT, security of systems and latest developments in the field
• Good command of both written and spoken English and Chinese
• Excellent observation and analytical skills
• Self-motivated, strong sense of responsibilities, and willing to learn
• Immediate availability will be an advantage
• Jamf Pro, Apple School Manager, Google Education Suite, Backup Server experience preferred.

Benefits:

• 5-day work week
• Medical Insurance

Qualified candidates will be remunerated with a competitive salary commensurate with qualifications and experience.  To apply, please email your cover letter, resume, and expected salary to recruitment@bloom.edu.hk.   Personal information will be used for recruitment purposes only.  Only shortlisted candidates will be contacted.  

The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.