IT Officer

Responsibilities

Provide support to end users including setup and maintenance of user accounts, installation and maintenance of computer software and hardware, and troubleshooting of IT related problems;

Provide support on various systems;

Manage the budget planning and implementation of the IT projects;

Provide network support and assist in monitoring of server and network equipment;

Implement security measures to protect systems and data.

Prepare IT system procedures and documentations;

Assist in monitoring of software licenses and maintain accurate hardware and software inventory and records;

Undertake ad-hoc, administration tasks for the Management, Business & Operations team as required when in need;

Requirements

Degree in Information Technology / Computer Studies or related disciplines;

At least 2 - 5 years' relevant experience in IT support roles;

Hands-on experience in Microsoft O365 management, VMware, firewall and NAS storage management.

Strong organizational and problem-solving skills;

Excellent interpersonal and communication skills with customer service focused mindset;

Good command of written and spoken English and Chinese (including Mandarin);

A strong team player with a positive attitude with a proactive and can-do mindset;

Offers:

5-day Working (Mon – Fri)

Performance Bonus

Attendance reward

Birthday gift and holiday

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