IT Assistant

Responsibilities

• To provide daily help desk support and resolve technical issues for colleagues or internal parties
• To install, configure, and support workstation software, hardware, printers, and phones
• To execute systems and network design, documentation, implementation, testing, administration, ensure components meet business needs and work together seamlessly
• Implement applications and software upgrades and troubleshoot any performance issues
• To keep track and maintain IT assets inventory record
• Coordinate with external vendors for item sourcing or IT projects
• Occasionally travel to mainland China office is required
• Assist in any ad-hoc duties as assigned by the Supervisor

Requirements

• High Diploma in Computer Science or any related disciplines (candidates with adequate experience will also be considered)
• Minimum 1 year relevant working experiences
• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures and system performance monitoring tools
• Excellent interpersonal skills
• Proactive, independent, self-motivated and able to meet tight deadlines
• With a can-do attitude and able to work under pressure
• Good in logical thinking and problem solving skills
• Capability to maintain confidentiality of company information
• Mid shift work may be required in peak season , 1-2 months per annum
• Immediate available is preferred
• Fresh graduate or Candidates with IANG visa is also welcomed