Helpdesk Support
銅鑼灣
0年工作經驗
職位亮點
職位描述
Job responsibilities:
- Sustain the Tier-1 hotline operation to fulfill customer contract requirement and scope of work.
- Maintain a positive attitude while leading a team of around 7+ more service agents in an efficient and productive manner.
- Fulfill all contract scope and ensure sure all overcharges have been arranged on-time.
- Take shift duty and Adhoc services when necessary.
- Allowance and OT will be applied for different duty.
Job requirement:
- Diploma or above education
- Good Cantonese, English and Mandarin for communication.
- Have working knowledge of helpdesk operation.
- Well communicator with customers.
We offer attractive & competitive remuneration package & fringe benefit. Interested party, please send your details resume with current and expected salary to our Human Resources Department by email with MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.
工作種類 | |
工作地區 | 銅鑼灣 |
教育程度 |
大專
|
技能 | 溝通能力 |
口語語言 | 良好粵語 / 良好英語 / 良好普通話 |
受僱形式 | 全職 |
行業 | 電子/ 電器 |
有關招聘公司
E.C. Fix Technology Limited
E.C.Fix Technology Limited
One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.
One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.