E-Commerce Specialist

The Company

We are a leader in the smart wellness industry. We are now experiencing a hyper-growth stage that will create a wellness revolution and that starts with our employees. If you thrive in a truly creative environment, love to collaborate and work with a global team, have an innovative spirit, and are driven to succeed, please connect with us! Together, we can ensure that everyone in the world has the option of a life well lived.

We are an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Role Overview:

As the E-Commerce Specialist, you will be directly responsible for overseeing the day-to-day operations of RENPHO’s owned brand websites. You will work cross-functionally with internal teams to create a seamless and high-converting online experience. Your focus will be on driving sales through effective e-merchandising, product presentation, and continuous optimization of our online stores.

E-Commerce Operations Management:

• Oversee the day-to-day operations of Renpho’s branded e-commerce websites in Asia, ensuring smooth execution and continuous improvement.
• Lead the coordination of internal cross-functional teams (buyers, planners, brand coordinators, logistics, customer service, photographers, IT analysts, social media specialists, and operations) to ensure flawless end-to-end execution of online store activities.

Merchandising & Product Presentation:

• Develop and execute unique merchandising strategies to maximize product sell-through on our online platforms.
• Ensure that product presentation is optimized for the best customer experience, collaborating with internal teams to align with brand needs and business objectives.

Sales & Performance Optimization:

• Set up KPIs to track the success of e-merchandising actions and drive continuous improvement.
• Dive into metrics and analytics to understand website performance and identify opportunities to improve sales and customer engagement.
• Manage inventory control, collaborating with the product allocation team to ensure efficient replenishment strategies.

Quality Assurance:

• Perform regular QA activities to ensure the online store is functioning at its best and providing a seamless guest experience.
• Maintain a sharp eye for detail to ensure all website content and product listings are accurate, engaging, and aligned with brand guidelines.
• Provide recommendations and insights based on website performance and market trends to inform decision-making.

Qualifications:

• Bachelor’s degree in Business, E-Commerce, Marketing, or a related field.
• 2+ years of experience in e-commerce, preferably within a branded environment.
• Strong background in managing e-commerce platforms and driving online sales growth.
• Expertise in using analytics and performance metrics to optimize online sales.
• Proven ability to work cross-functionally with internal teams to execute digital strategies.
• Experience in e-merchandising and product presentation best practices.
• Strong attention to detail and a commitment to delivering high-quality online experiences.
• Proficient in inventory management and product allocation processes.
• Knowledge of the Global e-commerce market and consumer behavior is a plus.
• Collaborative Environment: Work with a talented and passionate
• Candidates with more experience will be considered as Senior E-Commerce Specialist