Customer Services Representative (Elderly Services) - Kowloon Bay

Work type: Permanent
Location: Kwun Tong
Categories: Administration, Customer Service, Elderly Service

The Job

• Assist in daily operation and conduct activities within the club house and Residential Care Homes for the Elderly.
• Assist to source and contact with local organizations / NGOs / companies for large event programs.
• Handle customer requests and enquiries, conduct telephone survey, networking and coordination of volunteer services.
• Carry out general office duties including external delivery services.

The Person

• 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
• Diploma in social work, nursing or other healthcare related disciplines an advantage. Preferably with event organizing experience.
• Good manner, sociable and cheerful character with strong communication and interpersonal skill.
• Able to work independently and interested in communicating with elderly people.
• Proficiency in MS Windows application, including Excel, Word, PowerPoint and Chinese Word processing.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.