Customer Services Officer (Ref: JM/GETS/CSO)


不指定
0 year(s) work experience

Job Description

(Ref.: JM/GETS/CSO)

Job Responsibilities

  • Handle telephone & email enquiries and welcome customers' feedback in a professional manner

  • Establish a professional image as Software Guidance / Solution Provider / Adviser

  • Maintain a good customer relationship by providing one-stop customer service

  • Provide excellent quality service to our valued customers with a great expectation & satisfaction

  • Help with ad-hoc assignments and deliver to internal users

  • Willing to assist customer operation training and will be given an opportunity to train as trainer

Job Requirements

  • Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies

  • Knowledge in general Microsoft Office applications usage

  • Good command of written and spoken in English, Cantonese, and Mandarin

  • Pleasant personality, patient, and able to work under pressure

  • Experience in shipping or import/export trade is an advantage

  • Experience in evening and overnight shift is preferable, attractive allowance are provided

  • Immediately available preferred

  • Fresh graduate will be considered

 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

 

Job Function
Work Location 不指定
Education
會考 / 中學文憑
Skills 客戶服務
Spoken Language Intermediate粵語 / Intermediate英語 / Intermediate普通話
Written Language Intermediate中文 / Intermediate英語
Employment Type 全職
Industry 資訊科技 / 電子商務

About company
Computer And Technologies International Limited
Computer And Technologies International Limited (www.ctil.com) is a leading IT services provider listed in the main board of the Hong Kong Stock Exchange since 1998. We have been building our business on a vision to delivery competitive advantages for enterprises and government organizations to progress by optimizing their information system efficiency.

We are aggressively expanding our Services business and looking for a high caliber candidate to join our team.