Customer Services Officer (12-month)

Work type: Temporary
Location: Any Districts
Categories: Administration, Customer Service

The Job

• Screen & vet applications for Rent Assistance Scheme (RAS) in accordance with related policies &manuals and internal guidelines.
• Co-ordinate with Estate Office colleagues to follow up the submission of RAS documents to Central Vetting Team (CVT).
• Prepare relevant documents for Oath taking procedure.
• Assist in preparing daily report.
• Provide administrative and clerical support in daily operation.
• Carry out other duties as assigned by seniors from time to time.
• Handle administrative and logistic support related to anti-epidemic measures.
• Assist to prepare reports, statistics summary, etc.

The Person

• Diploma/Degree Holder in Property Management, Social Science or Accounting.
• F.5 and above with extensive customer services experience preferred.
• Sound PC knowledge including Word Processing, Excel.
• Good communication and interpersonal skills.
• Mature, service-oriented and attentive to details.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.