Customer Services Assistant

Openrice Limited
刊登於 2023-09-28

鰂魚涌
0年工作經驗
牙科保險 / 五天工作週 / 彈性工時 / 醫療保險 / 花紅/獎金 / 在家工作

職位亮點

  • Bonus, Medical & Dental insurance, WFH
  • Fresh graduates will also be considered

職位描述

Who we are

As the industry leader for over 20 years, we are serving over 6 million monthly users regionally across Southeast Asia. We grew from a search & content focused platform into the largest F&B ecosystem with extreme growth rate. Our innovation is shown through Online Table Booking, Takeaway, Voucher, Payment, Recruitment and Loyalty (and many more!). Our mission is to help restaurants grow, help users find, book and pay at restaurants. We are an experienced team with a startup mentality. Each of our passionate teammates is making their mark in this space. If you are hungry to grow and make an impact on our 6 million+ users, then join us at OpenRice!

What you’ll be doing?

  • Provide quality customer service through hotline, WhatsApp platform and email channel with good record keeping in CS case log
  • Identify the issue and work closely with internal parties for case solution and service improvement
  • Handle and resolve enquiries and complaints with merchants and members in an efficient manner
  • Support other ad-hoc function assigned by Manager

Who are we looking for?

  • Diploma holder or other relevant discipline
  • Good command of both spoken and written English and Chinese, including Putonghua
  • Proficiency in PC knowledge (MS Word, Excel, Outlook)
  • Good interpersonal skills, Customer-oriented and Well-organized with ability to prioritize
  • 5 day work and willing to work on shift schedule when necessary, including Sat, Sun and Public Holiday
  • Fresh Graduate will also be considered.


Why you should consider this opportunity:

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

  • 5 days work week
  • 12 days of AL
  • Performance bonus
  • Flexible working hour
  • Medical insurance
  • Dental insurance
  • Work from home

Ready to join us? Apply now to submit your resume with date of availability and expected salary to us!

All information received will be kept in strict confidence and will be treated only for employment-related purposes.


工作種類
工作地區 鰂魚涌
待遇 牙科保險 / 五天工作週 / 彈性工時 / 醫療保險 / 花紅/獎金 / 在家工作
學曆
大專
技能 組織能力 / Microsoft Word / Microsoft Excel
口語語言 良好粵語 / 良好英語 / 良好普通話
書寫語言 良好中文 / 良好英語
受僱形式 全職
行業 資料科技 / 電子商務

有關招聘公司
Openrice Limited
OpenRice is the largest Hong Kong based tech F&B ecosystem, focused on innovating products for restaurants and diners. Online Booking, Takeaway, Payments, Vouchers, Recruitment and Loyalty programs work seamlessly within the OpenRice and OpenRice Biz platforms. Operating cross Hong Kong, Taiwan, Thailand, Japan, Singapore, Malaysia and China. Our team is growing aggressively and creating disruptive changes in the fast-growing online industry. Join us and be a part of an international super-app that is made in Hong Kong!

更多此公司的職位
查看全部
Senior./ Editor
Openrice Limited (鰂魚涌)
2天前
IT Support Officer
Openrice Limited (鰂魚涌)
2023-11-23
相似職位
倉務執貨管理員
Joint Host Limited (不指定)
$14,500-$16,500/月今天
Corporate Sales/ Corporate Manager (FSI)
FUJIFILM Business Innovation Hong Kong Limited (不指定)
1天前
Project Sales Executive
Amxon Locks Ltd (不指定)
$10,000-$99,999/月1天前
售貨員
Water Galaxy Int'l Pty Ltd (不指定)
1天前
營業代表
Water Galaxy Int'l Pty Ltd (不指定)
1天前
Sales Coordinator \ Sales Support Officer
Unitronics Company Limited (不指定)
1天前
Account Executive
Trio (Asia) Industrial Limited (不指定)
1天前
Sales and Marketing Assistant
Can Products Co. Ltd (不指定)
1天前
花店店務員多名(全職)
Po Hing Flower Co Ltd (不指定)
1天前
門市收銀員
科訊工程有限公司 (上環 / 中環 / 灣仔 / 北角 / 鰂魚涌 / 九龍灣)
$12,000-$14,000/月1天前
相似職位
倉務執貨管理員
Joint Host Limited (不指定)
$14,500-$16,500/月今天
Corporate Sales/ Corporate Manager (FSI)
FUJIFILM Business Innovation Hong Kong Limited (不指定)
1天前
Project Sales Executive
Amxon Locks Ltd (不指定)
$10,000-$99,999/月1天前
售貨員
Water Galaxy Int'l Pty Ltd (不指定)
1天前
營業代表
Water Galaxy Int'l Pty Ltd (不指定)
1天前
Sales Coordinator \ Sales Support Officer
Unitronics Company Limited (不指定)
1天前
Account Executive
Trio (Asia) Industrial Limited (不指定)
1天前
Sales and Marketing Assistant
Can Products Co. Ltd (不指定)
1天前
花店店務員多名(全職)
Po Hing Flower Co Ltd (不指定)
1天前
門市收銀員
科訊工程有限公司 (上環 / 中環 / 灣仔 / 北角 / 鰂魚涌 / 九龍灣)
$12,000-$14,000/月1天前