Customer Service Officer

教育津貼 / 約滿酬金


  • English education centre, British owned company
  • 2 half day + off on Sundays and public holidays
  • Opportunities for promotion & competitive pay


In this role we would like you to use your best efforts to:

  • Build and maintain great relationships with students, parents, teachers and admin colleagues
  • Offer high level of customer service at reception, over the phone and through email/messenger platforms
  • Help create a happy environment where children love to come and learn
  • Handle enquiries from prospective and existing students
  • Be responsible for general admin duties
  • Assist in ad hoc tasks and assignments

Although full training will be provided, to be successful in this role, you should ideally have the following:

  • Diploma/degree - preferred, but more important is your ability to learn and a positive attitude
  • Good written and spoken communication skills in English, Cantonese and Mandarin
  • Sound PC skills
  • Ability to communicate well with your colleagues, parents and students.
  • Ability to use own initiative and display flexibility when dealing with encountering the unexpected
  • Strong organisational skills
  • Ability to work positively and confidently within a team or independently
  • A mature, responsible and sensible outlook

Your efforts will be rewarded as follows:

  • Monthly medical allowance;
  • Monthly lifestyle allowance;
  • Monthly bonus;
  • Performance bonus;
  • Gratuity;
  • Free courses/discounts for colleagues with children;
  • Excellent prospects for promotion and management training.

Candidates should reply with C.V., covering letter and expected salary to: [Apply Now]

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.

工作地區 將軍澳
待遇 教育津貼 / 約滿酬金
技能 溝通能力 / 組織能力 / 團隊合作
口語語言 良好粵語 / 良好英語 / 良好普通話
書寫語言 良好中文 / 良好英語
受僱形式 全職
行業 教育 / 培訓

English Excel School Of English
Heading towards our 23rd Anniversary, English Excel School of English is an established leader in the field of English language education in Hong Kong. We operate a group of extra-curricular English Schools throughout Hong Kong. Teaching English across ages 3-16, we focus on tailored, high-quality, small-group lessons taught by professional Native English-speaking teachers.

We're committed to recruiting and retaining outstanding colleagues. If you're committed and passionate about what you do, we'd like to hear from you. In return, we offer comprehensive remuneration, professional development opportunities and a supportive work environment.