Customer Service

五天工作週 / 婚假


  • 5-day work week
  • Office Location: LANDMARK NORTH
  • Discretionary Bonus


Tasks & responsibilities

1. Responsible for answering customer calls and answering customer questions;

2. Responsible for communicating and coordinating emails with overseas customers to ensure the normal delivery of customer orders;

3. Responsible for accurately recording and classifying customer-related information, and continuously improving service quality;

4. Maintain good customer relationships and create a high-quality service image.

Qualifications & experience

More than one year of work experience (no industry restrictions)

Good command both spoken and written in English and Mandarin

Familiar with MS Office such as Word, Excel, Powerpoint and Outlook

There are no industry restrictions for this position, so it would be better to Apply Now!

-The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.

工作地區 上水
待遇 五天工作週 / 婚假
技能 客戶服務 / 解決問題能力 / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
口語語言 良好英語 / 良好普通話
書寫語言 良好中文 / 良好英語
受僱形式 全職
行業 資訊科技 / 電子商務

Cold Stone Security Technology Company Limited
Cold Stone Security Technology Company Limited is a technology company focused on providing crypto asset storage solutions.

We have launched a series of smart hardware wallet products, including P series professional version, T series card type, and the latest ultra series. The market covers many countries and regions around the world, including China, Japan, South Korea, the United States, Southeast Asia, etc. The hardware wallet adopts a "hot and cold separation" architecture and uses multiple data encryption transmission methods such as QR code, Bluetooth, and NFC to ensure private keys Never touch the Internet and completely eliminate the risk of private keys being stolen by cyber hackers. Supports secure storage of crypto assets