Customer Relationship Management, Executive

Da Vault Club Limited
刊登於 2024-11-04

西環 / 中環
0年工作經驗
$30,000-$35,000/月

職位描述

Cultivate Member Relations: Foster strong connection with members, encouraging service participation in club events while ensuring high satisfaction levels.

Monitoring and Understanding Member Needs: Analyze member trends, queries, and concerns to comprehend their need, steering management initiatives accordingly.

Booking and Communication Management: Oversee VIP room and event bookings, manage communication platform, ensuring timely responses to member inquries.

Service Delivery: Maintain top notch lounge ambiance. Premium service delivery. Quality Control all club products.

Issue Resolution and Communication: Track member issues to resolution, distribute information

club activity materials to keep member updated.

Membership Growth and Event Support: Aid in onboarding new members, devise initiatives for member engagement, and assist in organizing club events for maximum engagement.

Team Collaboration: Effectively communicating and working with other staff in alignment with the club's goals and initiatives.

How to apply? Please WhatsApp: 852-60216891.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


工作種類
工作地區 西環 / 中環
教育程度
會考 / 中學文憑
技能 客戶服務 / 解決問題能力 / 溝通能力
受僱形式 全職
行業 住宿 / 餐飲/ 會所

有關招聘公司
Da Vault Club Limited
-