Customer Officer - Japanese Speaking (全職/ 兼職客戶主任, 日文)

• 日文工作
• 客戶服務

Your role

• To provide professional customer services to clients via phone calls / email / live chat;

• To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events

• To manage communication with customers in a friendly, professional & courteous manner

• To perform ad-hoc tasks as assigned.

• Work Location: Shatin (near MTR City One Station / Shek Mun Station)

• Shift duty between 09:00 -24:00 (Full-time 48 working hours per week)

To succeed in this role 

• HKCEE / DSE graduate or above

• Fluency in Japanese in both written and spoken is a MUST

• Effective communication in written & verbal English & Chinese

• Keen interest in lifestyle living

• Customer-oriented, good telephone manners & problem-solving skills

• Proficient in MS Excel, Word, PowerPoint, and Chinese word processing

有意應徵者可透過以下途徑遞交職位申請:

1. Whatsapp 5438 4792 預約面試

2. 電郵履歷表至career-cso@pccw.com

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.