Customer Engineer (Overnight shift is required, Fresh graduate would be considered)

Automated Systems (HK) Ltd
刊登於 2024-06-13

五天工作週 / 人壽保險 / 醫療保險 / 花紅/獎金 / 婚假 / 恩恤假


  • Fresh grad will be considered
  • Overnight shift duty is required
  • IT related experience is preferred


Jobs Description:

  • Provide technical support consultation on hardware, software & networking maintenance services to Multinational Corporation customers
  • Act as first/second level support team member to our corporate customers; escalate to second/third level expert under guideline/policies.
  • Handle customer technical enquiries.
  • Provide helpdesk, remote network and server support including system monitoring, mainly work in office.
  • Provide application support, conducting user acceptance test, and prepare technical documentation such as SOP/Manual, etc


  • High Diploma or above in I.T. related discipline, other discipline with enough I.T. experience/knowledge will be considered.
  • Willing to work shift duties on a roster
  • Self-motivated and Works with minimal supervision
  • Good team player, good communication skills and hard-working.
  • Customer focused attitude and dedicated to problem resolution.
  • Able to work independently and under pressure.
  • Fresh graduates/No experience with good potential would also be considered as Assistant Customer Engineer

Working Location:

  • Sha Tin

Working Hour:

  • 8am – 8pm & 8pm – 8am (Overnight shift is required)

We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking Apply Now

To learn us more, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process. 

工作地區 沙田
待遇 五天工作週 / 人壽保險 / 醫療保險 / 花紅/獎金 / 婚假 / 恩恤假
技能 解決問題能力 / 溝通能力 / 團隊合作
受僱形式 全職 / 合約
行業 資訊科技 / 電子商務

Automated Systems (HK) Ltd
Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.

The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.

With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.

For details, please visit to our company web site at