Community Associate

Who Are We?
Join a fast-growing healthcare platform company that is revolutionizing healthcare.

Founded in 2016 by a husband-and-wife team, Evercare’s guiding principle is Family First: care for those who first cared for us. Evercare’s mission is to enable our parents, grandparents and community to age with dignity and independence.

As we continue to expand and make a difference in the healthcare industry, we offer a dynamic and rewarding work environment where you can contribute to improving lives and be part of a team that is shaping the future of healthcare.

If you are passionate about making a positive impact and ready to join an exciting journey, we would love to have you on board!

About the Community Team
The Community Team helps onboard new caregivers and stays connected with them throughout their journey—ensuring they feel supported, informed, and empowered to provide care with confidence.

About the Role
We’re looking for a hands-on and detail-oriented Community Associate to support our caregiver onboarding and engagement efforts. You’ll help review applications, maintain caregiver records, respond to basic queries, and assist with logistics like packing uniforms and welcome kits. You’ll also support caregiver communications and assist the team in coordinating outreach and internal operations.

You will report to the Community Team Lead and work closely with the Senior Community Associate. Training and day-to-day guidance will be provided, but we’re looking for someone proactive who is eager to contribute and learn.

What You’ll Do

Caregiver Onboarding Support

• Review and process new caregiver applications and profile submissions

• Help keep caregiver records and internal systems up to date
  
  

Engagement Support

• Assist with caregiver communications (e.g. sharing updates, caregiver perks, or learning opportunities)
  Respond to general caregiver enquiries via WhatsApp or email
  
  

Admin & Logistics

• Pack and mail uniforms, welcome kits, and other materials

• Track inventory and prepare restocks when needed

• Support internal documentation and administrative tasks
  
  

Team Collaboration

• Help with caregiver outreach in coordination with other teams, such as the Partnerships and Fulfillment teams

• Participate in internal projects or campaigns as needed
  
  

Who You Are

• 1–2 years of experience in operations, administration, or customer-facing roles

• Good communicator in both Cantonese and English

• Reliable, organised, and detail-oriented

• Comfortable with hands-on tasks as well as digital admin work

• Proficient with Google Workspace (Docs, Sheets, Drive, etc.)

• Basic familiarity with mobile apps or user-facing platforms is helpful—but not required
  
  

Why Join Us?

• Be part of a mission-driven team supporting healthcare professionals

• Gain practical experience across operations and community engagement

• Learn and grow within a collaborative, supportive team

• Contribute to meaningful work that impacts lives every day

Please attach your CV, portfolio, current or past salary, and expected salary