Captain

Responsibilities:

• Greet and welcome guests, manage reservations, and ensure a positive dining experience.
• Maintain in-depth knowledge of the menu, including food and beverage pairings, to assist guests with recommendations.
• Address and resolve guest complaints and concerns in a professional manner.
• Monitor sales and suggest improvements to boost revenue and enhance guest satisfaction.
• Work closely with the kitchen and bar staff to ensure smooth operations and communication.
• Oversee the flow of service, ensuring timely and accurate order delivery.
• Ensure that all health and safety regulations are followed within the dining area.
• Supervise and train servers and support staff, ensuring adherence to service standards.

Requirement: 

• Previous experience in a similar role in the hospitality industry.
• Strong leadership and interpersonal skills.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Knowledge of food and beverage service standards.

For interested parties please WhatsApp 55992802 for interview.

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