Brand Ambassador / Showroom Reception Specialist (Luxury Retail)

About Hei Design

“Crafting Happiness” - Believing that Hongkongers all deserve to enjoy at their own home after paying much effort for it, our team serves to craft homes with empathy for clients’ expectations and professional knowledge.  Together with our faith in the power of aesthetics, we strive for bringing opulent elegance in daily life leading to consummate happiness.

What you will do

• Welcome visitors, clients, and partners with warmth, professionalism, and grace

• Conduct guided showroom tours and introduce our design philosophy, featured materials, and completed works

• Maintain the cleanliness and elegance of the reception area and meeting rooms
• Manage incoming calls, couriers, and administrative tasks with discretion
• Assist with meeting coordination, refreshments, and front-of-house presentation
• Provide administrative support to the Customer Care and Sales teams, including updating the CRM system, preparing necessary documents, supporting cashier activities, and more.
• Uphold the visual and service standards that reflect our brand image

Requirements

• Fluent in English, Cantonese, and Mandarin

• Previous experience in luxury retail, boutique hospitality, high-end concierge, or front desk roles
• Impeccable grooming and professional demeanor
• Friendly, attentive, and customer-focused personality
• Detail-oriented with excellent organizational skills, and the ability to manage multiple tasks and prioritize effectively.
• Willingness to work on weekend and public holiday.

What we offer

• Attendance bonus
• Flexible working hours
• 5 day work week
• Generous Holidays including Birthday Leave, Marriage Leaves and Annual Leaves
• Paid sick leave
• Medical benefits
• Overtime meal and transportation allowance
• On-the-job training
• Staff purchasing discount
• Free drinks and snacks
• Convenient location in Causeway Bay

Apply now to join our team and be part of our exciting journey in the interior design world!

Interested parties please send your full resume, availability, recent and expected salary by clicking ‘APPLY NOW’.

We are an equal opportunity employer and welcome applications from all qualified candidates. All applications will be treated strictly confidential for recruitment purposes only.