Associate, Consignment Operations

About the role:

Wristcheck is growing! We're looking for a Consignment Operations Associate to support and streamline our consignment operations for luxury watches. You'll be maintaining, controlling, and handling our inventory of pre-owned luxury timepieces, and will work closely with the wider team to facilitate and optimize our consignment flow.

Not an expert on watches? No problem - you'll learn everything you need to know about the intricacies of the watch industry, with a view to gradually increasing your scope of work to include pricing, quotation, channel growth, and client management.

As long as you're super detail-oriented, a great communicator, and excited to work in a fast-paced environment, then this role might be for you!

This is a fully on-site role based between our showrooms in Tsim Sha Tsui and Central. Occasionally, you may be required to work on weekends.

What you'll be doing:

• Facilitate our consignment flow by supporting inventory operations – this is a varied and dynamic role that includes data administration, process optimization, and tight communication with our global team
• Co-own inventory control processes, including ensuring proper documentation on all consigned pieces through our proprietary inventory management system
• Work cross-functionally with the wider team to update them on watch status and whereabouts, manage stock and online listings, and troubleshoot potential issues as they arise
• Respond to internal pricing and consignment enquiries in a professional manner, educating on and facilitating the consignment flow
• Identifying, raising, and implementing improvements to consignment management and the seller experience

What you'll bring:

• 1+ years of experience in boutique operations, data administration, adaministrative/executive assistance, or similar fields. Those with less experience but who are eager to learn (including fresh graduates in relevant disciplines) are welcome to apply!
• Excellent communicator in written and spoken English and Cantonese; fluency in Mandarin would be a plus.
• Demonstrated proficiency in spreadsheet applications (Google Sheets, MS Excel).
• Meticulous attention-to-detail and a penchant for organization and streamlining processes.
• Good interpersonal skills and the ability to interface effectively across multiple levels of the business in a global team.