Assistant—Security Control Room 保安控制室助理 (Job Ref: B/25/048)

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Kwun Tong

Shift Working Time: 0730 — 1630／1400 — 2300／2300 — 0800

What you’ll do

• 輪班處理保安控制室日常工作
• Handle daily operations for security control room on shift
• 接聽電話查詢
• Response incoming phone call for enquiry
• 運用電腦傳送電郵、輸入資料作記錄
• Process email, data entry by computer
• 接收及協助處理前線同事呈上之文件
• Receive & transfer the incoming leave applications to Head Office
• 監察保安及警報系統
• Monitor the security monitoring system including CCTV, etc.
• 處理緊急事故、報告及記錄
• Assist to cope to various emergency cases, reporting & recording
• 根據政策及指引處理及跟進投訴
• Handle and follow up the complaints from client for service enhancement according to the policy and procedures of the Company

Qualifications

• 中三程度或以上
• Form 3 graduation or above academic qualification
• 曾任1年保安控制室崗位優先
• With 1 years of security control room experience is an advantage
• 持有效保安人員許可證B牌（SPP）及有效基本護衞服務證書（QASRS）
• Holder of valid Security Personnel Permit and Certificate of Quality Assurance System Compliance

Personal skills you excel

• 良好粵語、懂讀寫中英文
• Fluent in Cantonese, proficient in reading & writing in Chinese and English
• 基本電腦文書工作
• Familiar with basic computer skills & MS Office applications
• 勤勞、有責任心、客戶服務精神
• Hardworking, responsible and customer oriented
• 良好人際技巧和溝通技巧
• Good interpersonal and communication skills
• 可即時上班優先
• Immediate available is an advantage

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible. Interested parties please send a detailed resume, contact number and the job reference no “B/25/048”to "Apply Now".

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.