Assistant Property Manager

Responsibilities:

• Responsible for providing professional customer services of the highest quality to the residents’ occupants;
• Ensure all activities in the estate comply with statutory requirements, PMSO, BMO, DMC and House Rules;
• Lead and manage the on-site estate teams;
• Monitor and supervise performance of contractors, vendors and consultants;
• Liaise with members of the Owners’ Committee via regular OC meetings;
• Manage the Owners’ Fund according to approved annual budgets by controlling the management and maintenance of estate operations.
• Ensuring customers’ satisfaction and making suggestions for customer services enhancement;
• Providing training, coaching and supports to the on-site teams;
• Organizing activities and events for residents;
• Enforcing company Policies and Guidelines;
• Handling major complaints from the residents and office occupants;
• Liaising with relevant parties/government departments on all management and maintenance issues.

Requirements

• Tertiary education in housing management, surveying or related disciplines;
• Hong Kong Institute of Housing preferred;
• Holder of Property Management Practitioner License (Tier 1) is a must;
• Minimum 5 years’ experience in property management of luxury residential development, of which 3 years must be in supervisory level;
• Sound knowledge of building operations and estate management;
• Excellent communication skills and ability to work with people at all levels;
• Highly proactive and customer-oriented with positive mindset;
• Fluency in spoken and written English and Chinese including Putonghua;
• Good PC skills on MS Office and Chinese word processing.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward.
• Ensures Accountability: Holding self and others accountable to meet commitments.

Applicants may e-mail the resume. Please quote "Application for the post of "Assistant Property Manager" as the subject of e-mail.

The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.