Assistant Officer, Marketing Communications

CHANGE YOUR FUTURE AND THE FUTURE FOR CHILDREN IN HONG KONG. JOIN OUR TEAM.

Our staff are creative, collaborative, and willing to do whatever it takes to get the job done. They embody our core values and believe in our vision and mission. If you enjoy a work environment that is challenging, rewarding and making an impact, we invite you to consider a career with Mother’s Choice.

Position Description

This person will provide administrative support and production coordination work for the marketing communications team.

As an Assistant Officer in Marketing Communications, you will play a vital role in supporting our mission at Mother’s Choice for every child in a loving family. This position offers you the unique opportunity to engage in various aspects of marketing, communications, fundraising, and event coordination towards this goal. You'll contribute directly to initiatives that make a difference in the lives of vulnerable children, youth and families.

In this dynamic role, you will not only provide essential administrative support and production coordination for the marketing communications team but also gain hands-on experience in impactful projects that resonate with our mission. This is a chance to develop your skill set in a nurturing environment while working collaboratively with passionate professionals dedicated to creating positive change.

Key Responsibilities

• General administration tasks for the coordination of events, activities, and collaterals production, finance documentation, support planning and budgeting, filing and supervising in the quality work of volunteers, including scheduling and deliverables.

• Collaterals production, liaising with suppliers, business partners, and service teams to establish their requirements as well as stock-taking and replenishment.

• Support planning and liaison with the development/fundraising and services teams on events.

• Online Communication – website maintenance using WP CMS to update the website, newsletter production, email campaigns, messaging, presentations and extracting segmented mailing lists from the CRM software.

• Digital - download and analyse Google Analytics data from the company website and ‘get help’ web page to assess user engagement and traffic patterns.

• With the Digital Media Officer access and review social media statistics to evaluate the effectiveness of social media and any social media campaigns. Conduct thorough analysis of social media metrics, including engagement rates, follower growth, and conversion rates, to provide actionable insights for strategy improvement.

• Carry out from time to time, and as directed, any other duties as required in addition to the above that will be both reasonable and within capabilities

Requirements

• Undergraduate degree or higher in social science, communication, or business, with at least 1-2 years of relevant experience in communications, marketing, customer service, or related industries.

• Fluency in spoken and written English and Chinese, with the ability to read, write and type.

• Software proficiency in Microsoft Office. Familiarity with CRM platforms such as Salesforce an advantage. Knowledge of Adobe Photoshop, InDesign, WordPress (including SEO optimisation), Klaviyo, Google Analytics, Facebook Analytics, HTML an added advantage.

• Positive and pleasant team player is a must, with demonstrated ability to work independently and under pressure; communicative and collaborative, organised with attention to detail. Good interpersonal skills. Passion for the nonprofit / philanthropic sector a must.

• Must share the commitment of Mother’s Choice in upholding the safety and protection of children as paramount.

To Apply

Interested candidates please send a full resume, expected salary, and available date to Assistant Director, Human Resources, Mother’s Choice Limited, 10 Borrett Road, Mid-Levels, Hong Kong; or email to  hr@motherschoice.org           

Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful. Mother’s Choice is committed to diversity and inclusion and is an equal opportunity employer.