Assistant Manager / Senior Officer – Admissions & Administration

Qurio is a parallel learning system offering after-school enrichment programs for children. Our innovative curricula delivered via unique experiential learning methods are designed to inspire curiosity and accelerate learning for each child.

Our mission is to transform each child’s unique gifts beyond just academic progress but to achieve mastery of life skills. Ultimately, our vision is to promote transformational families where every child is equipped to reach their full potential and achieve success in life.

Qurio is part of a prestigious education group committed to delivering the highest standard of service. With more than 20 years of track record in educational excellence, the group has built a solid reputation among parents and students. Through engaging learning activities and professionally designed teachings, students have been rewarded beyond just textbook knowledge. 

Responsibilities:

Admissions & Customer Relations

• Follow-up on course enquiries and provide advice to parents and students
• Maintain strong relationships with students, parents, and alumni members
• Assist in managing the day-to-day operations including customer service, and general centre management

Service Operations

• Assist in managing service operations activities including staffing arrangements, class scheduling, and student onboarding
• Assist in managing student admissions process and onboarding activities to ensure a positive student experience
• Assist in updating operational standards, policies, and procedures
• Support new course rollouts and drive operational consistency and improvement
• Support operations team in facility operations as needed
• Produce digital marketing and teaching materials

Requirements:

• A recognised degree in Business, Operations, Sales and Marketing, or a related discipline
• Minimum 6 years of relevant work experience in a customer-facing, sales/service operations setting
• Experience in a learning centrepreferred
• Good command of written and spoken English and Chinese, including Cantonese
• Knowledge of the Hong Kong education system especially in early childhood education (ECE) is preferable
• IT and multi-media production skills is an edge
• Candidates with less experience will be considered as Senior Officer
• Working Location: Kowloon Bay
• Working Hours: 9:00am to 6:00pm or 10:00am to 7:00pm, Tuesday to Saturday 

We offer competitive salaries and benefits commensurate with experiences and qualifications. Please apply with your full resume, your expected monthly salary, and your availability.

To know more about us, please visit our website: https://qurioed.com/ 

All information received will be kept in strict confidential and only for employment-related purposes within our Bluetop Group of Companies. You may consider your application unsuccessful if you do not hear from us within 12 weeks.