Assistant, IT Development

Job Description:
You will be responsible for providing technical support and assistance to ensure the smooth operation of our organisation's IT infrastructure. This role involves the installation, configuration, and maintenance of computer hardware, software, servers, networks, and other IT peripherals. You will also play a key role in managing helpdesk tasks, user onboarding and offboarding, and creating IT documentation.

Job Responsibilities:
• Installing, configuring, supporting, and maintaining the organisation's computer hardware, software, servers, networks, printers, and IT peripherals.
• Managing and prioritising tasks in the helpdesk system, ensuring timely action, accurate status updates, and appropriate resolutions and escalations.
• Facilitating user onboarding and offboarding from an IT perspective, including setting up accounts and access permissions.
• Creating and maintaining comprehensive documentation for IT procedures, processes, and solutions.
• Assisting with general IT support requests and troubleshooting issues as they arise.

Required Skills and Experience:
• Experience with Windows desktop environments.
• Interest in developing skills in Windows server operating systems (Windows Server, Active Directory, Office365, OSI/ITIL model).
• Experience building with and maintaining React/Typescript, Next.js, Node.js, Express.js, Koa.js and .NET core.
• Experience using one or more of MongoDB, PostgreSQL, MySQL, one or more of Redis, supabase and firebase with related serverless extensions.
• Experience using preprocessor and 3rd libraries like sass/less, tailwind, bootstrap, material UI, antd and SHADCN.
• Experience using CMS like Sanity and Strapi.
• Experience using JavaScript, C# and Java as backend base.
• Experience with AWS services, such as S3, EC2, ESE, API gateway, Kubernetes and Lambda.
• Experience with CICD using docker.
• Experience handle authentication in one system.

Preferred Qualifications:
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Benefits:

• Medical & dental welfare and bonus will be available after probation period is completed.
  
  Personal data collected will be used for recruitment purpose only.