Account Retail Management Specialist (1-year Renewable Contract)

Responsibilities:

1.Hub Door Planning Excellence

• Systematically and efficiently operate and manage stores according to Nike’s policies and strategies
• Nike store partner hub door biz data analyze, collaborate with partner to drive hub door sales performance
• Create hub door seasonal & monthly goal platform including rev target, promotion event, retail moment and build hub door community.
• Planning and executing hub door project & sharing Best Practice to internal team
• Collaborate with partner retail & store team together for weekly review performance & action.

2.Cluster Hub door execution obsessing

• Frequently hub door visits within managed city or area, check store FOH/BOH environment and feedback store zoning efficiency and opportunity
• Provide a cross-team frequent feedback & insight from product and operation
• Optimize consumer journey through in-store consumer experience
• Staffing forecast and peak hour management.
• Check store services quality, customization, fitting room services etc., summarize consumer satisfaction survey
• Hub door staff space setup

3.Cluster hub door opening

• Planning new door opening process and support in org setting, recrement and training
• New door athlete’s training journey check and feedback
• Grand opening on site support

4. Build hub door talent pool

• Hub door talent pool setup and develop pipeline with partner team
• Part time talent pool setup
• Store athlete career path setup

Requirements of this role

1. At least 3 years management experience in retail or service industry, strong sales, store and people management experience
2. Goal & result oriented, good leadership, communication, organization and coordination
3. Strong analysis and calculation skills, proficient in using office software
4. Fluent in written and spoken English
5. Full-time university degree or above

Interested parties please send your detail resume with expected salary to the Human Resources Department.

NIKE is an equal opportunity employer.
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