Customer Care Officer $17~18K (Full Time)

Posted on 2025-04-09

Kwai Fong

0 year(s) work experience

$17,000-$18,000/month

Flexible working hours / Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Paternity leave

Job Highlight

Customer Service experience
Handling inbound and outbound calls
Fresh graduates are welcome;

Job Description

Responsibilities:

Responsible for handling inbound and out-bound calls in a timely and professional manner;
Make warm calls in providing accurate and update information to existing customers;
Maintain good customers relationships

Requirements:

HKCEE/ DSE or above, fresh graduates are welcome;
Prior Customer Service experience is highly preferred;
Customer-focused with positive working attitude, pleasant;
Native in Cantonese, Good Command of in English (oral) and Mandarin
Chinese and English word processing.

We offer

Attractive basic salary with monthly performance bonus
Flexible working hours
In-house Gym for employee use
Comprehensive customer service training
Marriage leave
Paternity leave
Career development
Medical coverage
Vibrant and all-inclusive work place
Equal opportunity Employer

To learn more about Make The Right Call, please visit us www.maketherightcall.com or YouTube channel : https://youtu.be/uUNXWq9r2gw

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

Job Function	Sales, CS & Business Devpt > Call Centre Sales, CS & Business Devpt > Customer Service
Work Location	Kwai Fong
Benefits	Flexible working hours / Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Paternity leave
Education	School Certificate / HKDSE
Skills	Customer service
Spoken Language	Fluent Cantonese / Intermediate English / Intermediate Mandarin
Employment Type	Full Time
Industry	Advertising / Public Relations / Marketing

About company

Make the Right Call

About Make The Right Call

Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.

Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel