電話客戶服務員
Konica Minolta Business Solutions (HK) Limited
Posted 2 days ago
Kowloon Bay
1 year(s) work experience
$16,400-$17,000/month
Job Highlight
Job Description
客戶服務熱線運作，包括解答查詢和處理投訴
- 更新系統中的客戶記錄，包括建立服務訂單
- 提出改善客戶體驗的建議
- 跟進及確保部門運作順利
- 建立有關客戶互動和投訴的報告
- 提供行政支援和協助
要求:
- 中五或以上任何學科
- 1 年客戶服務接線經驗，包括投訴處理（家電業優先）。
經驗較少者亦會考慮。
- 良好的英語、粵語和普通話口語和書寫能力
- 具電腦知識MS Office、中文打字
- 良好的人際溝通與溝通技巧
有意申請者，歡迎聯絡何先生 WhatsApp 618605105 / 電郵地址: kc.ho@konicaminolta.com
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.
| Job Function | |
| Work Location | Kowloon Bay |
| Education |
School Certificate / HKDSE
|
| Skills | Communication |
| Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Full Time |
| Industry | IT / E-Business |
About company
Konica Minolta Business Solutions (HK) Limited
Konica Minolta Group spans its sales and service network over the world to 150 countries, covering an extensive business scope ranging “from image input to output”. Konica Minolta Business Solutions (HK) Ltd. is a subsidiary of Konica Minolta Inc. and the core business unit under the Konica Minolta Group. We are dedicated to providing innovative and comprehensive business solutions including but not limited to digital colour solutions, a variety of hardware devices in addition to robotic solutions and smart business solutions to cater for the ever-changing and diverse needs of enterprises of all sizes in Hong Kong.
For more information about us, please visit our website at http://konicaminolta.com.hk.
Attractive remuneration and fringe benefits, product and on-the-job training will be offered to the successful candidate. Interested parties, please send your full resume stating current and expected salary to hrd.bhk@konicaminolta.com.
All personal data provided by job applicants will be used for recruitment purpose only. Applicants who are not invited for interview within six weeks might consider their applications unsuccessful.
For more information about us, please visit our website at http://konicaminolta.com.hk.
Attractive remuneration and fringe benefits, product and on-the-job training will be offered to the successful candidate. Interested parties, please send your full resume stating current and expected salary to hrd.bhk@konicaminolta.com.
All personal data provided by job applicants will be used for recruitment purpose only. Applicants who are not invited for interview within six weeks might consider their applications unsuccessful.