Customer Service Executive

About the role

We are seeking a highly organised and experienced Customer Service Executive to join our team at Dongsheng Metal Trading Co., Limited. in San Po Kong, Wong Tai Sin District. This full-time role is a crucial position within our growing office, providing high-level administrative and purchasing support to ensure the smooth running of our day-to-day operations.

What you'll be doing

• Overseeing and coordinating the administrative functions of the office, including managing calendars, arranging meetings and events, and handling correspondence
• Providing administrative and secretarial support to the management team, including preparing reports, presentations and other documents
• Maintaining and updating office records, filing systems and databases to ensure efficient organisation of information
• Managing office supplies and inventory, and liaising with vendors and suppliers as needed
• Supporting Purchase Team to provide quality services
• Taking on special projects and ad-hoc tasks as required
• Traveling to China or overseas as required.

What we're looking for

• Minimum 3 years of experience in a administrative and customer service supportive role, ideally within the office management or trading industry
• With shipping experience is definitely a benefit
• Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure
• Strong verbal and written communication skills, with the ability to interact with people at all levels of the organisation
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint) and other office software
• Proven ability to work independently and as part of a team, with a proactive and problem-solving attitude
• Attention to detail and a high degree of accuracy in all work tasks
• With social media management skills, photo and movie editing will be an advantage
• Relevant qualifications in office administration and team support or a related field would be an advantage
• ****** Send your resume with current and expected salary, and availability ******

What we offer

At Dongsheng Metal Trading Co., Limited., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:

- Opportunities for career development and advancement
- Comprehensive health and wellness package
- Flexible work arrangements and work-life balance initiatives
- Collaborative and inclusive company culture

About us

Dongsheng Metal Trading Co., Limited. is a leading player in the metal trading industry, with a strong presence in the Asia-Pacific region. Established in 2024, we have grown to become a trusted and respected brand, known for our commitment to quality, innovation and customer service. Our team of dedicated professionals work tirelessly to deliver excellence in all that we do, and we are proud to be an employer of choice in our industry.

If you have the skills and experience to excel in this role, we encourage you to apply now.