Part-Time Customer Services Assistant
Job Highlight
Job Description
Job Responsibilities:
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Handle phone-in pickup orders, general enquiries, and account opening procedures
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Perform data entry and routine data updates in the system
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Coordinate with other departments to resolve customer issues
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Collect customer feedback and suggestions for escalation and continual improvement
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Assist in ad hoc tasks assigned by the supervisor
Job Requirements:
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Diploma or above
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1–2 years of solid experience in customer service
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Good command of written and spoken English and Chinese
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Strong telephone manner and effective communication skills
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Proficient in MS Office
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Positive work attitude; polite, pleasant, punctual, and patient
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Immediate availability is highly preferred
Working Hours:
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2 working days per week (Saturday is mandatory; the other day will be scheduled between Monday to Friday)
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Working hours: 9:00 AM – 6:00 PM
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Specific working days will be assigned by the company
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
| Job Function | |
| Work Location | Lai Chi Kok |
| Education |
Non-Degree Tertiary
|
| Skills | Communication |
| Spoken Language | Intermediate Cantonese / Intermediate English |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Part Time |
| Industry | Manufacturing |