Maintenance Team Head

To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our professional team.

 
About the Role:

• Take lead of several Maintenance Team Leader and SOC teammates to provide 7x24 seamless services

• Propose the IT Operation Manager any new technology or solutions in streamlining the provision of the Toll Collection Services Monitoring

• Ensure SLA meet for twenty-four hours monitoring of the functionality of Free Flow Tolling System ("FFTS") every day

• Give direction of preliminary diagnosis and arrange appropriate remedy to minimize service disruptions

• Advise on the design and implementation of the custom and commercial-off-the-shelf software, provision of physical infrastructure to support FFTS tolling service and interface to other inter-provider clearing operations

• Assist on establishment of a technical and business interface with a third party provider of back office services that will provide all customer relation management services and enforcement operations

• Manage and organize support, troubleshooting, and repair for IT equipment and networks

• Monitor online security for users and networks and take appropriate steps to address security breaches if necessary

• Take lead on establishment of detailed documentation of operational SOPs for various systems

• Vocal point of Maintenance Team Communicate with various Team Heads/Team

About You:

• Holder of university degree in computer science, information system, information security or equivalent discipline.

• At least 13 years relevant post-qualification full time working experience in information systems security domain, implementing IT security solutions, digital security methodologies and deployments, of which at least 3 years shall be at managerial or supervisory level.

• Must possess a strong service mindset and good interpersonal skill

• Manage technical staffs and facilitate team work in the work place

• Demonstrate ability to manage complex projects in an effective manner

• Good knowledge of security technologies (e.g., firewalls, IDS/IPS, SIEM)

• Strong in risk management and incident response

• Certifications attain one or more of the following qualifications:

  • CISSP - Certified Information Systems Security Professional

  • CISM - Certified Information Security Manager

  • CISA - Certified Information Systems Auditor

  • CEH - Certified Ethical Hacker

  • CCSP - Certified Cloud Security Professional

What you can get from us:

• On-the-job training, learning and development tailored for your needs

• Executive workshops, interest class, corporate purchase discount offered by SHKP

• Competitive salary and annual leaves

• Flexible working opportunities

Interested parties, please send full resume with expected salary and available date to Human Resources and Administration Department by e-mail or by fax 2111 9459.

(Data collected will be used for recruitment purpose only.)