Supervisor 店舖主任

• At least 2 years supervisory experience, preferable coffee industry
• Strong in both operational & clerical skills
• With latte art skills, detailed-minded, outgoing & proactive

Assist Superior in daily operation, including rostering, compiling reports and quality control

­協助上司監督日常店舖運作之外，需編制班表、編制報告和品質監控

Handle and well-addressed to all enquiries, feedback or complaints from customers

確保妥善處理顧客的所有查詢、回饋和投訴；並向上司彙報所有顧客投訴

Monitor work safety and shop hygiene matters, and follow up improvement work

監察店鋪衛生及工作安全事宜；監督及跟進衛生改善進度

Manage stock level and conduct stock take

­ 管理庫存存量及定期盤點

Maintain brand image 

­ 維護品牌形象

Requirement

At least 2 years of supervisory experience, experience in coffee or catering industry is an advantage, with Sales experience definitely a plus. More experience will be considered as Superior level

最少2年主管經驗, 有咖啡或餐飲業經驗者優先及有零售經驗更佳；經驗豐富者會被考慮管理級職位。

Flexible, excellent problem-solving skills. Good communication and good customer service skills

­具危機應變能力﹐良好溝通、表達和客戶服務技巧

Energetic, outgoing, self-motivated, independent and can work under pressure

懂拉花技巧﹐有活力和性格外向﹐能自我激勵、獨立處事和能在壓力下工作

Good command of Chinese and English skills

­ 具良好中、英文語言能力

所有資料將會絕對保密,並只用作考慮本集團 / 本公司 有關或類似職位之申請。