Business Process Analyst (2-4 years exp)

Role Overview

We are seeking motivated and detail-oriented Process Analysts with 2–5 years of experience to support process engineering and automation projects with a banking client.

Key Responsibilities

• Analyze existing business processes to identify gaps, redundancies, and opportunities for improvement
• Design and implement process enhancements that improve efficiency of workflow
• Develop process maps, workflows, and documentation
• Collaborate with cross-functional teams to gather requirements and align process changes with business goals
• Support change management efforts and ensure smooth adoption of new processes
• Adopting AI and automation tools to automate existing workflows

What We're Looking For

• Bachelor's degree in Business, Operations, or related field
• 2+ years of experience in process analysis, business analysis, or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Proficiency in process modeling tools and data analysis platforms is a plus
• Experience in AI and data projects is a plus

About FDM

FDM powers the people behind tech and innovation. From spotting trends to finding exceptional talent, we're the go-to and business and technology consultancy for staying ahead.

With 30+ years’ experience, we discover, train, and mentor the free thinkers, the fresh starters, and the hard workers from diverse backgrounds, connecting them with world class businesses. Collaborating with our client partners, we provide the perfect talent precisely when needed and guide our people to make career choices that lead to exponential growth.

FDM has 18 centres located across Asia-Pacific, North America and Europe and has helped successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 200 companies worldwide.

Dedicated to Diversity, Equity, and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, or any other status, gets the chance they deserve.