Deputy Store Manager / Store Manager

Responsibilities

• Monitor and drive retail KPIs to enhance store productivity and profitability
• Lead and manage sales teams to achieve sales performance and service excellence
• Recruit, develop and retain sales associates to ensure adequate staffing
• Train and coach the team to exceed performance and enhance their capabilities
• Foster a collaborative team environment and maintain effective communication to ensure smooth operations across departments
• Analyze business trends through various reports to identify opportunities
• Plan and execute action plans to maximize business opportunities
• Cultivate a loyal customer base through CRM and personalized service experiences
• Oversee daily operations, inventory control, and ensure compliance with company policies and procedures
• Other ad hoc duties and projects as assigned

Requirements

• Minimum 3 years of managerial experience in fashion retail
• Strong business acumen with excellent analytical skills and detail-oriented mind
• Strong sense of luxury service with excellent clienteling skills
• Excellent interpersonal, problem-solving and planning skills
• Energetic, passionate and flexible in working in a fast paced environment
• Dynamic team player with outstanding people management skills
• Service oriented and always put customer as top priority
• Excellent verbal and written communication skills in both English and Chinese (Cantonese & Mandarin)
• Candidate with more experience will be considered for Store Manager

We offer competitive remuneration and fringe benefits to employees:

• 2 rest days per week
• 17 Public holidays
• 13-month salary
• Out-patient and hospitalization insurance coverage
• Competitive incentive scheme
• Annual service award
• Birthday Parties
• Staff purchase discount

Interested parties, please send your resume by clicking “Apply Now”. All information collected will be treated in strict confidence and used for recruitment purposes only.