Customer Service & Sales Admin Officer

Mi Ming Mart Holdings Limited

Posted on 2025-10-10

Causeway Bay

1 year(s) work experience

Dental insurance / Double pay / Five-day work week / Flexible working hours / Medical insurance / Bonus

Job Description

Primary duties and responsibilities:

Handle day-to-day customer enquiries via email, WhatsApp and online platforms
Consolidate and report customer service trends for management review
Support operation team in handling maintenance cases and related paperwork
Maintain and update member records accurately
Prepare required report updated
Assist in other ad hoc administrative and operational tasks

Job Requirements:

Diploma holder or above in Business or related disciplines
1–2 years’ relevant experience in customer service / sales admin preferred
Good communication and interpersonal skills, customer-oriented mindset
Familiar with using WhatsApp / online communication tools for customer service
Detail-minded, organised and able to multitask
Proficient in MS Office (Excel, Word, PowerPoint)

Working condition and benefit:

Office at prime location of Causeway Bay
Five-day work week
Flexible working hours
Double pay
Medical and Dental insurance
Performance bonus

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.

Job Function	Marketing / Public Relations > Marketing - Marketing Communication
Work Location	Causeway Bay
Benefits	Dental insurance / Double pay / Five-day work week / Flexible working hours / Medical insurance / Bonus
Education	Non-Degree Tertiary
Skills	Customer service / Communication / Organization / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Employment Type	Full Time
Industry	Wholesale / Retail

About company

Mi Ming Mart Holdings Limited

We are a multi-brand retailer, which operates ten retail stores under the brand of “MI MING MART” (“彌明生活百貨”) in Hong Kong. We offer a wide range of beauty and health products. Our philosophy is “Setting off for harmless living” (“從無害生活出發”). To uphold this philosophy, we strive to select and offer quality products which do not contain any ingredients that would affect or impair the health of our customers. We target to serve and offer our products to customers who are ingredient-conscious and aspire to the betterment of their health. To know more about us, please visit the following website.

Official Website:
http://www.mimingmart.com

YouTube Channel:
https://goo.gl/vwNJiq

Facebook Page:
https://www.facebook.com/MIMINGMART

To support our expansion, we are inviting high calibre to join our friendly and joyful team.

Customer Service & Sales Admin Officer

Job Highlight

Job Description