Veterinary Receptionist

Veterinary Receptionist

Tai Wai Small Animal and Exotic Hospital has a new position available for a full-time receptionist.

The ideal candidate should have:

• Excellent customer service and communication skills.
• A good level of written and spoken English and Cantonese.
• An enthusiastic, practical, and hardworking attitude.
• A willingness to learn and undertake formal training during their employment.
• Experience in the veterinary field is beneficial but not essential however previous reception and customer service skills are essential.

The position involves:

• Efficient handling of telephone calls involving bookings and client enquiries.
• Translating for veterinary surgeons, liaising with clients and team members.
• Reception administration including completing daily and monthly tasks, maintaining computer records, obtaining medical histories and invoicing.
• Stocking, ordering and selling of retail products.
• Must be proficient in Microsoft Word, Excel and Client Management Systems.
• Working shift hours from 8:30am until 6:30pm, 9:00am until 7:00pm, 11:00am until 9:00pm and 1:00pm until 11:00pm
• Able to work on weekends and public holidays.

Benefits:

• Five day working week
• 14 days statutory holidays
• 13th month salary
• Birthday leave
• Monthly motivation allowance
• Quarterly bonus scheme
• Overtime pay
• Medical Insurance
• Financial support for continuing education.
• Staff discounts for veterinary care and retail products.

Salary and benefits are negotiable based on experience and qualifications.

If you are interested in the above position, please send a CV with expected salary and a letter of why you would like to work at our Hospital.