UX Writer / Technical Writer / Content Strategist

Our digital marketing team plays a critical role in ensuring the successful launch of our cutting-edge networking products and driving brand awareness through digital channels. You will collaborate closely with cross-functional teams, including product management, engineering, quality assurance, marketing, and operations, to coordinate product releases and execute digital marketing campaigns. Your ability to manage multiple tasks, think strategically, and deliver results will be essential in this role. We are currently looking for candidates regarding the following two vacancies.

GL.iNet is seeking a versatile UX Writer/Technical Writer/Content Strategist to take charge of producing comprehensive marketing materials for both GL.iNet and its sub-brands. This role is critical in shaping the content for various marketing platforms, as well as leading our website revamp and ongoing maintenance. You will ensure that all written materials resonate with our tech-savvy audience and align with our brand's tone and voice.

Responsibilities:

• Develop and manage all forms of content, including marketing materials, website copy, eDMs, blogs, video scripts, user guides, technical specifications, FAQs, and support articles for GL.iNet and its sub-brands.
• Lead the website revamp project, ensuring a seamless and user-friendly experience that reflects our brand identity. Maintain the website with up-to-date and accurate content.
• Collaborate closely with product development team, eComm and technical support team to gather insights and ensure that all content supports our business goals and user needs.
• Translate complex technical concepts into clear, engaging, and accessible content for a global audience of tech enthusiasts.
• Maintain a consistent tone of voice and style guidelines across all content, ensuring alignment with brand guidelines.
• Conduct research to identify user needs and pain points, integrating these insights into the content strategy.
• Partner with the design team to enhance the visual appeal and comprehension of content through diagrams and visual aids.
• Continuously optimize documentation processes, tools, and templates for improved efficiency and scalability.
• Review and edit contributions from other team members, ensuring consistency, clarity, and accuracy.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX writing, technical communication, and marketing content creation.

Qualifications:

• Bachelor's degree in communications, translation, computer science, or a related field
• 2 years+ experience as a UX Writer, Technical Writer, or in a similar role within the technology or networking industry.
• Excellent writing and editing skills, with the ability to simplify complex technical concepts for a diverse audience.
• Strong attention to detail and the ability to organize and structure information effectively.
• Knowledge of networking concepts, protocols, and hardware is a plus.
• Familiarity with HTML, CSS, and Markdown is a plus.
• Passion for technology and engaging with a community of tech enthusiasts.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.