Receptionist / Guest Service Officer (HK$30K up) (Mon-Fri 9-6 / Wed-Sun 9-6)

Job Responsibilities:

1.     Routine Reception Operations

• Greet and welcome all employees, visitors, and VIP guests with warmth, professionalism, and courtesy
• Maintain a polished, organized reception area at all times and conduct daily checks on common areas, pantry, and supplies to maintain a tidy workspace
• Manage front desk operations including answering and routing calls, incoming and outcoming courier and document handling, visitor logs management, etc.
• Manage meeting room bookings and prepare meeting materials, such as name tags, refreshments and beverages.
• Timely report facility or equipment issues to supervisors and liaise with building management as needed

2.     VIP & Guest Experience & Image Management

• Serve as the first point of contact during VIP visits, high-profile meetings and corporate events
• Represent the company’s image with proper attire, gestures, and welcoming presence
• Proactively anticipate client and guest needs, offering services and guidance such as assistance with logistics and dietary request and local guidance to ensure a seamless experience
• Support food and beverage service during meetings and internal events

3. Event Support

• Assist in the preparation and execution of various corporate events, including but not limited to meetings, anniversity, seminars and staff activities.
• Handle pre-event preparations such as logistics, venue setup, and related administrative coordination
• Provide on-site support during events, including guest guidance, registration management, material distribution, and handling ad hoc requests
• Assist with post-event tasks, including inventory checks, venue restoration, and documentation organization

Job Requirements:

• Higher Diploma or above, with at least 8 years’ experience in corporate reception and client-facing environments, hospitality, or aviation preferred
• Cheerful, independent, flexible, presentable and service-oriented
• Detail-oriented, responsible, and proactive in daily coordination with a strong personal image and knowledge of professional etiquette

• Strong communication and interpersonal skills, fluent in Cantonese and Mandarin, good command in English
  

Working Hours:

Rotating shift schedule with teammate (monthly basis):

Shift 1: Monday to Friday: 9am to 6pm

Shift 2: Wednesday to Sunday: 9am to 6pm

We offer a supportive work environment, comprehensive on-the-job training, and a competitive overtime allowance.