Medical Centre Supervisor


Tsim Sha Tsui
5 year(s) work experience
Five-day work week

Job Description

Responsibilities:

  • Monitor and review the daily operation of medical centre;

  • Lead and train team members on customer service, handle inbound calls from both internal and external customers for general inquiries included but not limited in medical cards and insurance matters

  • Manage patients’ medical card / insurance benefits-related administrative and clerical tasks, including eligibility check, obtain pre-approval, medical vouchers handling and claim forms

  • Maintain and perform a high standard of customer care;

  • Supervise staff in medical centre, update and follow-up emergency cases  

  • Arrange duty shift (roster) for staff;

  • Review and update the operation objectives, policies and plans;

  • Familiar Medical Card/Insurance Cards is a plus

Requirements:

  • Minimum 5-years’ of solid experience in medical field and clinical management;

  • Strong communication and customer service skill;

  • Good command of both written and spoken Chinese & English, Mandarin is a MUST;

  • Good PC skills (MS Word, Excel, Chinese word-processing);

  • Able to work under pressure and create a harmonious team working environment;

We offer attractive remuneration package, includes 5 days work commensurate to the right candidate. Interested parties please apply with full resume to Human Resources & Administration Department, by email.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.


Job Function
Work Location Tsim Sha Tsui
Benefits Five-day work week
Education
Primary
Skills Communication / Microsoft Word / Microsoft Excel
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Medical / Pharmaceutical

About company
Human Health (H.K) Limited
Human Health has been providing healthcare services to the Hong Kong community since 1997. Listed in Hong Kong (HKEX Stock Code: 1419), the Group provides general medical services under the brands "Human Health Integrated Medical Centre", "Human Health Medical Centre" and "Perfect Life". We have opened more than 60 medical centers, with a network covering Hong Kong, Kowloon, the New Territories and Islands District.