Manager, Corporate Facilities Management (IT Project)

The Position

The successful incumbent will support the strategic and operational goals of Corporate Facilities Management team by analyzing business processes, implementing technology solutions, and performing IT system administration. This hybrid role ensures that operations are optimized through system/data-driven insights and that supporting IT systems are secure, reliable, and aligned with business needs.

Business Analysis (Facilities Management):

• Analyze and document business requirements related to facilities operations, including space utilization, maintenance, asset tracking, and sustainability.
• Collaborate with stakeholders to identify opportunities for process automation and digital transformation.
• Develop dashboards and reports to monitor KPIs such as workorder turnaround time, energy usage, service requests, and customer/tenant satisfaction.
• Support procurement and implementation of facilities-related technologies and services.

IT System Administration:

• Administer and maintain facilities-related IT systems, ensuring uptime, performance, and security.
• Manage user access, roles, and permissions across platforms.
• Coordinate with IT teams on system upgrades, patches, and integrations.
• Monitor system logs and troubleshoot technical issues related to facilities-related IT systems or applications.
• Ensure data integrity and compliance with IT governance and cybersecurity standards.

Project Support & Coordination:

• Assist in planning and execution of facilities-related IT projects, including stakeholder engagement and documentation.
• Support change management, training, and user adoption for new systems or processes.
• Liaise between user of Corporate Facilities Management team, IT, and external vendors to ensure smooth project delivery.

The Candidate

• Bachelor's degree or equivalent preferably in Business Administration, Information Systems, or related field.
• Min. 8 years of experience preferably in business analysis or IT system support within facilities or corporate services.
• Higher education or professional qualifications with less experience will also be considered
• Knowledge of building operations, smart building technologies, and IoT systems preferred.
• Experience with facilities management systems and IT administration preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Power BI, and system configuration tools.
• Familiarity with ITIL practices and cybersecurity principles.
• Excellent communication and stakeholder management skills.

What We offer

• Unique Work.Live.Play.Learn culture in Hong Kong's largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking "Apply Now". Commencing position will be commensurate with qualifications, relevant experience, and competencies.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer's personal data policies, you can refer to the Corporation's Privacy Policy Statement at https://www.hkstp.org/privacy-policy/

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming unicorns, more than 15,000 research professionals and over 2,400 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.

Our growing innovation ecosystem offers comprehensive support to attract and nurture talent, accelerate and commercialise innovation for technology ventures. HKSTP continues contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available at www.hkstp.org.