IT Support Specialist

TOTAL Credit & Risk Management Groupwas established in 1987 and has been at the forefront of providing global credit, risk and compliance management services, specializing in due diligence and investigations.

Responsibilities:

• Provide comprehensive in-house IT support, including security administration tasks like user provisioning, access control, endpoint management, threat prevention, and networking maintenance.
• Perform workstation and server maintenance, routine backup and restoration, and offer helpdesk services.
• Offer frontend and backend support for IT systems.
• Provide any other IT-related or system support as required by the business.

Languages:

Proficient in spoken and written English and Cantonese.

General Competencies:

• Detail-oriented with an analytical mindset.
• Effective communication skills, with the ability to explain complex technical issues to non-technical users.
• Strong team player.
• Well-organized, self-motivated, responsible, and capable of working independently.

Requirements:

• 3 years related experience
• Intermediate experience with relational databases, particularly MySQL.
• Backend development expertise with Python, including maintenance of API/REST services.
• Proficiency in frontend technologies such as React and Django, as well as HTML and CSS web development.
• Familiarity with Linux Operating Systems.
• Knowledge of current transformation technologies like XML and JSON is advantageous.
• Understanding of computer hardware, enterprise servers, networks, or mobile devices is an advantage.
• Willingness to work under pressure.
• Availability for overtime work or whenever needed.