E-Commerce Executive

Longchamp Co Ltd
Posted 4 days ago
Tsim Sha Tsui
2 year(s) work experience
Dental insurance

Job Description

Responsibilities:

  • Responsible for daily e-commerce operations including product listing, inventory & product shelf-life management, working with warehouse & logistics and stores

  • Handle ecom customer inquiries, complaints, and returns to ensure satisfaction

  • Manage website optimization e.g. context review the website translation and platform functionality

  • Provide regular monthly and weekly performance reports

  • Analyze store performance data to generate actionable insights to management

  • Optimise online channel to drive ROI of online shop including SEM,  SEO, Piano Analytics

  • Maintain boutique address in Store Locator in google and global website

  • Trend Monitoring, including analyse sales data, market trends, competitor activities and customer behaviour to identify growth opportunities and improve performance

  • Handle ad hoc tasks and project assigned

Requirements:

  • University graduate in Marketing/ Business/ E-Commerce or related disciplines

  • Minimum 2 years’ relevant working experience preferably with exposure in luxury brand

  • Pro-active, self-motivated, organized, detail-oriented team player and multi-tasking

  • Strong PC skills in various MS Office applications

  • Good command of both spoken and written English, Cantonese and Putonghua

(Data collected will be used for recruitment related purpose only.)

Job Function
Sales, CS & Business Devpt > Sales, CS & Business Devpt - Others
Work Location Tsim Sha Tsui
Benefits Dental insurance
Education
Postgraduate
Skills Communication / Organization / Teamwork
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Wholesale / Retail
About company
Longchamp Co Ltd
Founded in Paris in 1948, Longchamp’s luggage, handbags and accessories have a worldwide reputation for craftsmanship, quality, which now extends to shoes and ready-to-wear collections. Longchamp is an international brand that has maintained momentum and energy across the decades. While it owns over 270 exclusive boutiques worldwide, it epitomizes French flair, fresh and inspiring creativity, as well as sharing the active lives of women across the world who enjoy a touch of luxury every day.

To cope with our expansion, we invite high caliber and diligent candidates to apply for the following position.


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