Customer Service Officer / Account Manager (TST) (23K+)

Responsibilities:

• Respond to client inquiries and attend to client's needs
• Support colleagues
• Maintain and develop client relationship 
• Engaging in answering all work emails and phone calls
• Complete tasks assigned
• Providing one stop service for our client's company formation
• Handle service inquiries raised by clients
• Making outbound calls regarding our services
• Answer inbound calls from client's questions and interest in our services
• Maintain and develop our customer base
• Liaison to our current and future prospect clients in addition to providing high quality of customer service
• Attentive to our individual client's needs
• Engaging in answering all work emails and phone calls
• Capable to analyze, assessed, and complete task assigned

Requirements:

• HKCEE / HKDSE or above with at least 1 year telesales or customer services experience
• Initiative, independent and good interpersonal skills
• Fair command of spoken and written English and Chinese including Mandarin
• Basic knowledge of computer (Outlook, PDF, Microsoft word, etc)
• 2 year working experience is perfect

Are you interested? Here's what you can expect when you join us

• 5-days work per week
• Paid Public Holiday
• Annual leave 14 days
• Medical and Dental Benefits
• Yearly bonus
• Limited working hours to maintain work–life balance
• Excellent company culture
• Medical and Dental Benefits
• Excellent career promotion prospect

Interested parties please click “Apply Now" to submit your complete resume with compensation history, expected salary to Human Resources Department.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.